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Due to COVID and social distancing we are doing our best to fulfill orders in a timely manner.Items are shipped within 1-2 business days domestically and internationally, once the order is shipped you will receive an email confirming shipment, and a tracking number. Orders can take 3-5 business days to receive through Priority Mail.We do offer international shipping, at a flat rate but time will vary depending on location and destination. International orders that are subject to duties and taxes including (VAT) is the buyers responsibility (Jai Eden LLC is not responsible for these charges if they are applied). If you have not received your order within 7 working days for domestic orders please contact us at jai@jaiedenbeauty.com. For international orders over 20 days please contact us as well.